A-  Listen to a dialogue between a travel agent and a caller. Underline True or False.

1.The caller didn’t want to book the flight online because the flights were quoted in American dollars. 
                                                                   T F    t

2.The caller says he wouldn’t mind a stopover in New York. 
                   T F  f

3.The flight is returning on October 7.        
                                           T F  f

4.The flight from New York leaves from JFK airport. 
                             T F f

5.The cheaper flight has two stopovers. 
                                                  T F  t

6.The caller has a seating preference. 
                                                     T F  f

7.The travel agent will send José an email outlining all the travel

arrangements. 
                                                                                      T F  t

8.The travel agent will send the tickets by email. 
                                             T F t

     B-  Complete the sentences below with words or phrases used in the dialogue.

1.To arrange a flight is to 
oucodo                                                           

2.Another term for a non-stop flight is 
direct   flight                                               

3.To have a seating preference means 
front of flight                                                     

4.If a flight goes directly to its destination, it means there are no 
stopover             

5.To send something electronically means to send it by email


      C-  Imagine that you are José. Listen to the dialogue again and take notes about the two travel options. Send an email message to your friend at work to tell her about the two options and ask her which one she would prefer.

Hi Wendy,

I was ask travel agent today, they have two options let us choice, tow flight from Aucodoor, will return on October 8, one is expensive, one is cheaper, but stopover New York and Mexico . Direct flight form 10:30am arrave Aukoduo 5pm ,cost is $1249.73 with tax, cheaper one from 6:30am arrave New York8am, stopover New York city and Mexico .other connecting flight in Mexico from 3:00pm arrave8:15pm  to Kenyatta , there one connecting flight from 10:45-1:00pm cost is 843.60, it's 18 hours seting . which one is your prefer, please contact me.  

Rosie

                  

A telephone voice menu is a set of options a caller can choose from, usually by pressing a number on the telephone. Voice menus are commonly used by large organizations to help their clients access the information they need easily. Listening to automated telephone voice menus can be difficult when several options are presented. If you have trouble understanding the options, try pressing “0.” Sometimes, this will connect you to a person who can help you. If you don’t reach a live person, try replaying the menu options a few times to become familiar with them.

Task 1:

Listen to a recorded voice menu system for a library. Write down the number you need to press to accomplish the following.

	Press #
1. You would like to find out if a book is available at the library.	4
2. You would like to ask the librarian if you could book a room for a workshop.	4
3. You would like to put a book on hold.	3
4. You would like information about the location of the library and its hours.	1
5. You would like to renew a book.	2
6. You left your gloves in the library and want to find out if someone turned them in.	0
7. You want to know the library’s website address.	www.cityreforencelibrary.ca

Task 2:

Listen to the recording again. You would like information about special services at the library. Write the sub-menu option number you need to press to accomplish the following.

	Press #
1. You would like information about the language learning center.	3
2. You would like to sign up for an Internet training course.	1
3. You need information about the picture and video collection at the library.	4

1.What is the library’s address? 234 force street


2.What are the hours of operation on weekdays? 
mo-thru 9:30am-8:30pm Fri 9:30am-5:30pm sutu 9am-5pm sun 1:30pm-5pm

3.What is the library’s Internet address? 
www.cityreforencelibrary.ca

 Task 3:

Click on this link and record a voice message to a friend to invite him/her for lunch over at your house or at a restaurant that you would recommend.  

Make sure to provide clear information on the reason of the invite and also the date, time, location, and detailed directions how to reach the place you have proposed.

Friday's assignment

Friday's assignment

Hello everyone,

Based on our theme "Social Interactions," write a two-three paragraph reflection on the above picture.
Make sure to include the following thoughts:

• Describe the picture;
• What do you think the painter want to say?
• What do you personally think it is?
• Give a title to that drawing.

Thursday's assignment

Thursday's assignment

Job Interviews

Task 1: Watch this video and answer the following questions. 

      1. Match the words with their definitions.

A	B
1     commit	do everything to achieve a task within a time 4     frame
2   prompting	1    make/obligate
3   specifics	3  details to the point
4    goal-oriented	5   support with examples
5        back something up	2  encouraging

 2. What is the main advice that the presenter has mentioned?

to practice 

Task 2:  Watch this video and answer the following questions. Underline the most suitable expressions from a), b) and c).

1. As an answer to the first question, which of the following three that the   interviewee does not do?

a)  She says that she has five years’ experience in administration and two

years in phone sales.

  

b)  She focuses much on her personal life, her studies and enthusiasm in

travelling. b

   

 c)  She says that her strengths lie in advance computer skills and excellent

     customer service.

 2.  According to the second question that the interviewer asks, you should

   

a   a) have researched on the company's history and its products before      a

      going to the interview.

     b)   do a research on the company and the job details immediately after the

            job interview.   

c)  apologize for not being able to do any research.

    3. According to the interviewer, the interviewee

     

      a)    impressed him by revealing her truly personal weaknesses.

      b)   explained really well her suitability to the role that she had applied for.    b   

      c)    told him her grave personal weakness and then developed from negative to positive.   

    4.  Write down five new words and put them in sentences from your own.                                                               

 

Monday's assignment

Monday's assignment

Good morning everyone,

Hope that everyone has enjoyed your summer vacation. Have a look at the above drawing and think how you can relate to it. Try to consider the following questions and then write one paragraph as a quick reflection on that picture. 

1. How do you see it?
2. What do you think the artist wanted to say?
3. What caused this situation from your point of view?
4. How can it be solved?
5. Give a title to the drawing.

            How to build the relationship

I see two people standing on the iceberg, they don't went contact  each other. This situation always  ha pan in family; friends,   partner and colleague. I had a best friend, before we had good relationship, but after we brake the relationship, I  think, maybe we are busy,  I can't spend the time contact her and contact lot of people, because I'm  busy now, I don't have time keep touch to an other one . many people situation same as me,  I hope If  I have free time, I will contact my friend. I think, when I retired, I have lot of time, I can contact my all friends.