Rosie Li

Monday, 4 April 2016

Monday's assignment

Task 1:

Click on this link, use a chart like the one below to take notes. Then write a brief summary of each speaker’s opinions with reasons. In small groups, present your opinion and give reasons.

	Opinion and reason
Albert
Robert
Cathy
Maria

Task 2:

In small groups, discuss what you consider an appropriate salary for each occupation. Complete the table. Then locate the actual salaries using the Ontario Job Futures website or click on this link.

	Appropriate Salary	Reason	Actual Salary
Airline pilot
Chef
Civil engineer
Computer programmer
Early childhood educator
Electrician
Elementary school teacher
Unversity professor
Family physician
Receptionist

Friday, 1 April 2016

Friday's assignment

Let's have some practice on pronunciation.

Task 1:

Click on this link for a quick quiz. Check with your peers.

Task 2:

Click on this link for another quiz. Check with your peers.

Task 3:

To practice sentence stress, follow this exercise.

Read these two paragraphs aloud and stress the words that are in bold. Record yourself and listen to your recording to see if you can hear the stressed words clearly.

Paragraph 1
Most of today’s customer service is done on the telephone or the Web. Companies use operators, touch-tone automated service, and call-centers to meet the customers’ needs in an attempt to save money. Similarly, a lot of companies encourage customers to go online to have their questions and issues answered via chat, FAQ, virtual agent, or email. However, even though these are cost-effective measures, customers often miss the old-fashioned method of face-to-face service.

Paragraph 2
Most of today’s customer service is done on the telephone or the Web. Companies use operators, touch-tone automated service, and call-centers to meet the customers’ needs in an attempt to save money. Similarly, a lot of companies encourage customers to go online to have their questions and issues answered via chat, FAQ, virtual agent, oremail. However, even though these are cost-effective measures, customers often missthe old-fashioned method of face-to-face service.

Questions:

Which paragraph makes it sound like the new ways of providing customer service are good?

Which paragraph makes it sound like the new ways of providing customer service are NOT good?

Tuesday, 29 March 2016

Tuesday's assignment

Good morning everyone,

Hope that everyone had a great holiday. Now back to our work, we are going to learn and practice more about job interviews.

First step, listen to this presentation and answer the following questions.

What are the names of the two presenters?
How many things did they mention in the first tip? What are they?
What does it mean “inside and out”? Use this same expression in a sentence of your own.
What is a success story from the presenter’s point of view? Plan one to share with your classmates.
Why do you need to plan some questions to ask the employer?
Find a synonym for the word “tailor” in this presentation.
What did he mean by “what is the position calls for” and “position yourself”? Plan and give related examples.
What was the presenter’s advice at he end of his clip?
Share any addition tip(s) that you have learnt from this presentation.

Second, listen to this presentation and answer the following questions.

What is the purpose of this presentation?
Why was the first answer he presented was bad? What does it mean by saying “generic”? Give different examples.
List the tips this presenter has offered.
Now, moving on to the practical part. Think of your best fixed qualities. What are the features, advantage(s), and benefits from them to any prospect employer? Follow the same pattern as in the presentation. Prepare and practice your answers to share with your peers.